Our helpline and service concept

SPEED STEP service is more than just implementing the software. It is a long lasting partnership to optimize your business strategies and processes and to guarantee a constant exchange of knowledge.

Help line
We offer a helpline for all our software products. Our helpline will assist you whenever any problems or questions concerning our software solutions should occur.


Knowledge database
We offer a knowledge database free of charge and via the internet for all our customers. High quality and reliability 24 hours a day, seven days a week. Latest information and latest solutions.


Software updates
In cooperation with our customers we constantly develop our software solutions. We offer you software updates for a very good price. Therefore, your software always remains up-to-date.


"To create understanding for a solution, training is essential." Employees are the most precious items in a company. In the long term, no success can be achieved without their effort and knowledge. The key to competence and knowledge's are training and further training where the user is the central point. Therefore, Speed Step offers many training programs and information's, which are both project and product-related. The trainings can either be organized in groups or as individuals. Please don't hesitate to contact us. Together we can work out a special training program, most suitable to your needs.


Services and Individual Adjustments
You won't be alone, while introducing our products in your company, using our products and while integrating our products in your individual IT-structure. SPEED STEP offers extensive services.

We also realize your personal needs and wishes which you require of a software solution. Please feel free to contact us and we will adjust our software solutions to your workflow!

Success stories