Our help line and service concept
Speed Step service is more than just implementing the software. It is a long lasting partnership to optimise your business strategies and processes and to guarantee a constant exchange of knowledge.

Help line
We offer a help line for all our software products. Our help line will assist you whenever any problems or questions concerning our software solutions should occur.

Knowledge database
We offer a knowledge database free of charge and via the internet for all our customers. High quality and reliability 24 hours a day, seven days a week. Latest information and latest solutions.

Software updates
In cooperation with our customers we constantly develop our software solutions. We offer you software updates for a very good price. Therefore, your software always remains up-to-date.

Training
„To create understanding for a solution, training is essential.” Employees are the most precious items in a company. In the long term, no success can be achieved without their effort and knowledge. The key to competences and knowledges are training and further training where the user is the central point.

Therefore, Speed Step offers many training programs and information, which are both project- and product-related. The trainings can either be organised in groups or as individuals. Please don’t hesitate to contact us. Together we can work out a special training program, most suitable to your needs.

Services and indivdual adjustments
You won’t be alone, while introducing our products in your company, using our products and while integrating our products in your individual IT-structure. Speed Step offers extensive services.

Offers we also realise your personal needs and wishes you require of a software solutions. Please feel free to contact us and we will adjust our software solutions to your workflow